Introduction

This Privacy Policy explains how ProSmash (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from prosmash.com (“the Site”). By using our website, you agree to the collection and use of information in accordance with this policy.

Personal Information We Collect

1. Device Information

When you visit our Site, we automatically collect certain information about your device, including:

• Web browser type
• IP address
• Time zone
• Cookies installed on your device
• Pages or products you view
• Websites or search terms that referred you
• Information about how you interact with the Site

We collect this using:

• Cookies – data files placed on your device
• Log files – track actions, record IP, browser type, ISP, referring/exit pages, and timestamps
• Web beacons / pixels / tags – electronic files that help us understand browsing behavior

This type of data is referred to as “Device Information”.

2. Order Information

When you place or attempt to place an order on the Site, we collect the following:

• Name
• Billing address
• Shipping address
• Payment details (including card numbers or UPI/Net Banking)
• Email address
• Phone number

This is referred to as “Order Information”.

Personal Information Definition

In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

• Process your order and payments
• Arrange shipping
• Provide invoices and order confirmations
• Communicate with you about your order
• Screen for potential risk or fraud
• Send product updates, offers, and marketing (only if you opted in)

We use Device Information to:

• Identify potential fraud or security risks (especially IP address)
• Improve website performance and customer experience
• Analyze browsing and interaction behavior
• Measure marketing and advertising effectiveness

Sharing Your Personal Information

We may share your personal information with trusted third parties who help us operate our Site and run our business, such as:

• Payment processors
• Shipping partners
• Analytics platforms (Google Analytics, Facebook Pixel)
• Advertising partners

We may also share information to comply with:

• Applicable laws
• Legal requests (subpoenas, search warrants)
• Requests made to protect our rights

We do not sell your personal information.